Our Team

Meet the Team

Lorraine McGoldrick

FASS Service Manager (2018)

Lorraine ensures the smooth running of FASS alongside the dedicated team of staff and volunteers. Lorraine has worked in a variety of different settings, including homelessness, addictions and family support. Lorraine is passionate about promoting the needs of families who need that extra bit of support within our community.                                                                                                                                  

Mandy Macfarlane

Finance Office (2018)

Mandy joined FASS in 2018 and she is currently our Finance Officer. Mandy has a HNC in Accounts, an ICM level 3 in Credit Management, and also an SQA for completing an Introduction to Counselling course. She has previously worked in admin for 28 years, with experience in credit control and Intellectual Property, and has volunteered for various cancer charities over the years.

“Through my years of volunteering alongside my Full-Time employment, made me realise that I wanted to reshuffle my career options. Helping out with cancer charities brought me to the realisation that I wanted to channel my focus on being a person who could make a long-lasting impact on the lives of those in need.”

“It would have been easy for me to stay in my previous sector of work, as I had worked there for a very long time, however, I am glad I took the risk and followed my heart to where my passion led me, and I can safely look back on my time since I started at FASS and say I have enjoyed every minute. I’m very lucky that FASS gives me the platform to support people, as well as being able to implement the skills I developed in my previous role, into my current position.”

Kathleen Kennedy

Family Support Practitioner (2019)

Kathleen Kennedy is our Family Support Practitioner and joined FASS in 2019.  Kathleen brings with her a wide range of experience including a working within addiction, mental health and the elderly. Kathleen also has experience of working within the Third Sector.

Family Support Worker

Denise Golder

Family Support Practitioner (Outreach) (2021)

Denise joined the FASS team in August 2021 as an Outreach Family Support Practitioner, to work with clients in their own communities or homes, providing them with the necessary support around a loved one’s drug or alcohol misuse.

Denise brings 18 years of experience to our team, working in employability services for 12 of those years to help enhance the skills of young people in boosting their chances of employment, and 6 years in a residential homeless unit, offering guidance to young citizens on how to live safely in their own homes.

“Throughout nearly two decades of providing support to those in need, I feel like I have accumulated a wealth of knowledge on the best methods to offer vital guidance. I have facilitated CV workshops, one-to-one support, and also training sessions within construction to deliver manual handling and safety awareness to groups, amongst many other things.”

“Seeing the lives of clients dramatically improve as a result of the guidance I have offered, gives me great satisfaction and fulfilment in life. I have a strong desire in helping clients which is what FASS is founded on – so when I witness the positive changes over the course of someone’s support period, it means that I can go home each night with a smile on my face knowing that I have achieved something great.”

Mark Edgar

Volunteer & Wellbeing Group Coordinator (2022)

Mark joins the FASS team with 15 years of experience, working as a mental health outreach worker, a group facilitator, and volunteer co-ordinator amongst his role with Drink Wise Age Well – Glasgow as an outreach project worker.

“My previous roles have differed slightly, but the one thing they have had in common is that they have given me the platform to educate people and try my best to guide them down a more positive route in life. Over the years I have helped build stability in the lives of service users, and through teaching and guidance, I have witnessed them overcome many mental barriers, seeing many of them progress into employment – which is a very satisfying feeling.”

“I believe the support for family members witnessing a loved one’s alcohol or drug misuse could be further enhanced and this is what made me passionate about undertaking my new role at FASS. My experience working with family members in my previous role has made me aware that structured groups, along with peer support, can start to make positive changes in people’s lives.”

“I intend to create more groups around the city of Glasgow and in the future, they will be peer-led. I hope to link family members and people in recovery together which will help gather an important perspective of everyone’s feelings.”

To access any of our support
services please contact FASS